Terms & Conditions

1. Acceptance of Terms

Welcome to ProSiteMonitor, a proud child company of Digitalbytech. These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

2. Service Description

We provide website monitoring and related services, which may include uptime monitoring, performance tracking, SSL monitoring, domain monitoring, and more. Services are available on a subscription basis with free and paid options.

You can select between monthly and yearly subscription plans based on the features and limits you require. Access to premium features is only available with a paid subscription.

3. Subscription Plans

Our subscription plans are structured based on the services you wish to access. By subscribing, you agree to the fees associated with your chosen plan. Subscriptions are automatically renewed unless canceled.

You can upgrade or downgrade your subscription at any time. If you choose to downgrade, you will lose access to the features of the higher-tier plan. You will not be charged extra for downgrades unless a new charge cycle begins.

4. Payments and Refunds

Payments for subscription plans must be made via our third-party payment processors. We accept payments through credit cards, debit cards, and other online payment methods.

We do not offer refunds for subscription payments. However, we may offer a prorated refund for certain cases, such as account cancellation within a specified time period after purchase. Refunds will be processed according to our refund policy.

5. User Obligations

By using our services, you agree to:

• Provide accurate and up-to-date information during registration and account setup.
• Be responsible for all activities under your account, including payment, content, and usage of the services.
• Not engage in any illegal activity, including but not limited to spamming, hacking, or unauthorized access to our systems.
• Comply with all applicable laws and regulations while using our services.

6. Account Security

You are responsible for maintaining the security of your account, including safeguarding your login credentials. We are not responsible for any loss or damage arising from unauthorized access to your account.

You must notify us immediately if you suspect any unauthorized access to your account or if your account information has been compromised.

7. Termination of Services

We reserve the right to suspend or terminate your access to our services if we suspect any violation of these terms or engage in fraudulent or illegal activities. In such cases, you may forfeit any paid amounts.

You can also terminate your account by following the instructions in your account settings. Upon termination, your access to premium features will be revoked, and no further charges will be incurred.

8. Limitation of Liability

To the maximum extent permitted by law, ProSiteMonitor will not be liable for any indirect, incidental, or consequential damages arising from your use or inability to use our services, even if we have been advised of the possibility of such damages.

9. Privacy and Data Protection

We are committed to protecting your privacy and handling your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically.

11. Governing Law

These Terms and Conditions will be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the appropriate courts of Lucknow.